Big Problem w/Youmacon 2010 T-shirts!

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LadyWhaiyvern
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Big Problem w/Youmacon 2010 T-shirts!

Postby LadyWhaiyvern » Sun Oct 31, 2010 9:53 pm

As a platinum member I was able to get one of the new t-shirts for free. Well, when I came home and washed the t-shirts on an extremely delicate cycle in my washing machine the entire decal of the characters, slimes and wording it now completely gone. All I have left is a complete black t-shirt. This happened to my fiance's as well. We are NOT HAPPY about this one bit! Can we get free replacements for these defective shirts or is the entire batch of 2010 shirts going to end up like this? I think this is a little ridiculous that you wear the shirt one time, go to wash it (on a delicate cycle) and it is completely and utterly ruined. What can be done about this?
You will not see me and my fiance at Youmacon. See you at other conventions.

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Impacthound
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Re: Big Problem w/Youmacon 2010 T-shirts!

Postby Impacthound » Sun Oct 31, 2010 10:11 pm

Did you taste it? It sounds like instead of a shirt you got some spaghetti. I would be willing to trade.
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Re: Big Problem w/Youmacon 2010 T-shirts!

Postby Yukinari » Mon Nov 01, 2010 2:30 pm

LadyWhaiyvern wrote:As a platinum member I was able to get one of the new t-shirts for free. Well, when I came home and washed the t-shirts on an extremely delicate cycle in my washing machine the entire decal of the characters, slimes and wording it now completely gone. All I have left is a complete black t-shirt. This happened to my fiance's as well. We are NOT HAPPY about this one bit! Can we get free replacements for these defective shirts or is the entire batch of 2010 shirts going to end up like this? I think this is a little ridiculous that you wear the shirt one time, go to wash it (on a delicate cycle) and it is completely and utterly ruined. What can be done about this?



wooow you got to be kidding me! can you send me pictures? did any on else have this issue or any similar? i will see what i can do for you as (**** forbid) they might all be like this for all i know. ill let our con chair and production ADH know about this.
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LadyWhaiyvern
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Re: Big Problem w/Youmacon 2010 T-shirts!

Postby LadyWhaiyvern » Mon Nov 01, 2010 5:24 pm

wooow you got to be kidding me! can you send me pictures? did any on else have this issue or any similar? i will see what i can do for you as (**** forbid) they might all be like this for all i know. ill let our con chair and production ADH know about this.


Nope, not kidding at all.
Image
Shirt 1- Not as bad

Image
Close up of Shirt 1

Image
Shirt 2- The worst out of the two.

Image
Close up of shirt 2

Image
Close up of corner and lettering.

I just hope that no one else has this problem when they wash it. :(
You will not see me and my fiance at Youmacon. See you at other conventions.

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Re: Big Problem w/Youmacon 2010 T-shirts!

Postby Hikaru0 » Mon Nov 01, 2010 5:33 pm

viceconchair magiust is contacting conchair morgan on the phone about this, right as I type this :)

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LadyWhaiyvern
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Re: Big Problem w/Youmacon 2010 T-shirts!

Postby LadyWhaiyvern » Mon Nov 01, 2010 6:25 pm

Awesome, please keep me updated with what goes on!
You will not see me and my fiance at Youmacon. See you at other conventions.

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Re: Big Problem w/Youmacon 2010 T-shirts!

Postby MagiusT » Mon Nov 01, 2010 6:37 pm

I just talked with Morgan (one of the other conchairs), and he contacted the shirt manufacturer.
Anyone who had their shirt fade/run in the wash, please contact operations@youmacon.com and cc: conchair@youmacon.com about it. The manufacturer is aware of the problem and will be replacing it. So please contact the above addresses to get the process started. We apologize for any inconvenience this causes.

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LadyWhaiyvern
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Re: Big Problem w/Youmacon 2010 T-shirts!

Postby LadyWhaiyvern » Mon Nov 01, 2010 8:09 pm

Sent an e-mail about it! Thanks again for the quick response!
You will not see me and my fiance at Youmacon. See you at other conventions.

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Re: Big Problem w/Youmacon 2010 T-shirts!

Postby ReiTheJelly » Mon Nov 01, 2010 8:36 pm

Will they need the defective shirts returned? Because I definitely threw mine away...and today was trash pick-up day where I live.

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Re: Big Problem w/Youmacon 2010 T-shirts!

Postby Chamelion » Mon Nov 01, 2010 8:40 pm

Another thing I want to add about the shirts tho with this new info I'm not AS upset about.

Delays in getting the shirts. They were not there Friday when I went to buy one, and by the time i was able to find them, and get one, they didn't have any XXLs. Will there be a supply added to the website for those of us who couldn't get one? It's tradition for me to get a shirt every year.

Granted, I got 'SHOT' during Opening Ceremonies and got the fifth anniversary shirt for free, so it's cool. I did wash it today, going to see how it turned out !:P

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Re: Big Problem w/Youmacon 2010 T-shirts!

Postby ray287 » Mon Nov 01, 2010 8:46 pm

<-- also wondering if i can order the shirt online, i went back to the table a few different times and they were always sold out. I would really like to buy one, but if not i guess i can grab 1 next year as long as you guys are still selling the previous years shirts.
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aya
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Re: Big Problem w/Youmacon 2010 T-shirts!

Postby aya » Tue Nov 02, 2010 1:24 am

interesting... I when I finally made it thru the registration line Friday evening. I got a badge at that was it. Platinum's were suppose to get shirts correct? Yet I failed to receive a shirt, kinda feel cheated on that.
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Chamelion
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Re: Big Problem w/Youmacon 2010 T-shirts!

Postby Chamelion » Tue Nov 02, 2010 1:26 am

aya wrote:interesting... I when I finally made it thru the registration line Friday evening. I got a badge at that was it. Platinum's were suppose to get shirts correct? Yet I failed to receive a shirt, kinda feel cheated on that.


Did you see the little tickets in your bag that listed Maid Cafe, Charity Ball, Video Game Tournament and T-Shirt? You exchange them to get the listed items.

C
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aya
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Re: Big Problem w/Youmacon 2010 T-shirts!

Postby aya » Tue Nov 02, 2010 2:31 am

Chamelion wrote:
aya wrote:interesting... I when I finally made it thru the registration line Friday evening. I got a badge at that was it. Platinum's were suppose to get shirts correct? Yet I failed to receive a shirt, kinda feel cheated on that.


Did you see the little tickets in your bag that listed Maid Cafe, Charity Ball, Video Game Tournament and T-Shirt? You exchange them to get the listed items.

C


Nope. No little tickets in my bag. And I looked for them as my friend said they should be in there. I was so dismayed by the pre reg line, that I did not even want to bother a staffer. Cause they seemed a tad bit overwhelmed and stressed beyond point. Yes I know that I paid for something that I did not receive. However... would you poke a person that looks like they are about to snap? *shrugs* Guess I'm too lax and had my sense of self-preservation working.
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Re: Big Problem w/Youmacon 2010 T-shirts!

Postby Lei_nikos » Tue Nov 02, 2010 12:12 pm

Oh do you know that the little dog tag that we all got with the platinum said `Youmacon 2009'
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