The Official Youmacon Feedback Thread

Includes photos, reports, and suggestions from our third year.

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mgperkow
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Postby mgperkow » Wed Nov 07, 2007 6:54 am

Raiji Magiwind wrote:Radios for all Staff should be a priority, at least among the Key Staff and your Security, and at least the heads of each area, like the Gopher Op's. Better then you all running all over the convention trying to find each other to check things.

Actually, Con Ops had four or five radios, but all but one of them was dead by Saturday morning, and none of them would recharge. We resorted to cell phones when we could (which was somewhat successful), but obviously our best solution is better batteries for next year.

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Postby The Commodore » Wed Nov 07, 2007 8:44 am

Hikaru0 wrote:
Raiji Magiwind wrote:Also **** forbid if you have to, erect a **** dry erase board or something outside Con Op's where you can mark down a ANY changes in the schedule, whether it be changes in panel times or signings with guests. .


Did you miss it? We had one :/


I didn' notice any schedule changes being put on it. I nearly missed Jeff and Quinton's autograph session on Saturday because it got bumped like two hours aheadm, and I couldn't find their panel on Sunday because it got moved to Main Programming from Panel 1. :?

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Postby MagiusT » Wed Nov 07, 2007 9:41 am

The Commodore wrote:
Hikaru0 wrote:
Raiji Magiwind wrote:Also **** forbid if you have to, erect a **** dry erase board or something outside Con Op's where you can mark down a ANY changes in the schedule, whether it be changes in panel times or signings with guests. .


Did you miss it? We had one :/


I didn' notice any schedule changes being put on it. I nearly missed Jeff and Quinton's autograph session on Saturday because it got bumped like two hours aheadm, and I couldn't find their panel on Sunday because it got moved to Main Programming from Panel 1. :?


Jeff and Quinton's panel on Sunday never moved. It had been in the 10am slot in main programming since we first got them as guests and never moved once. So I'm not sure what you mean there.

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Postby Hikaru0 » Wed Nov 07, 2007 9:47 am

LadyAnissina wrote:I was really disappointed in my platinum badge. I paid a lot extra, but it was too crowded and unorganized for me to get anything out of it. The Maid Cafe was disappointing (the food wasn't that great, they didn't have bubble tea, the guest visits weren't set up well, and we had to wait an hour just to get in therefore missing panels that we had planned on seeing), I couldn't get to the concert or masquerade due to the crowds... etc. It's just too bad I can't get a refund. Oh well, live and learn, I won't go platinum again.


Since this is the 2nd Maid Cafe complaint here, I'll just copypaste what I put in the Maid Cafe discussion thread ^^
A few explinations that we've been getting complaints about:
The Great Bubble Tea Fiasco 2007-
So when the box of Bubble Tea stuff was dropped off to me on the day of the cafe, I found within everything I needed to make the tea except two key ingredients: Creamer and sugar.
Now, one could blame me for this mishap, however I was not the one keeping the bubble tea mixes, and I was promised that everything would be in there as needed. So before the cafe started, I raced to con ops and put in an order for the ingredients I needed. Unfortunately, due to the fact that they were swamped with con issues themselves, I could not get the ingredients until after the first hour of the con was up. After that, there was such a rush on bubble tea, that we ran out of tapioca beads :/

These are issues that are angering and unfortunate, but I implore you to remember, we don't have the means to just reach into a kitchen and pull out what we need while we're doing the cafe. Every food item we have is donated, and if we run out unexpectedly, then we're at the mercy of the rest of the staff when they can find time to help get us what we need.

So...Bubble Tea Next year? I don't know. Personally I don't want it, it takes forever to make, and I had a feeling an issue like this would come up. I know you guys enjoy it, but the negative feedback I recieve after it's all said and done, Bubble Tea is just too much work with very little appreciation. Those of you that did appreciate it, I thank you from the bottom of my heart for being so patient.

As for quality of food and any dislike over that: Very sorry, but we can only do what we can. We are working off of what we can get people(people, not catering services) to donate. There is no way we can get you guys to like everything that's put on your plate, as we don't know individual tastes and whatnot ^^ I can assure you over half of the food there was gourmet cake. Although, I can't understand why you guys are complaining over food quality when everything consummable was FREE. Those of you with platinum badges, you weren't paying for the food, you were paying for the guests, this has been said since the cafe started last year. I guess next year we'll just go pay to get into the cafe all around, no free hours, and order expensive food from a caterer. Trust me, you won't like the price, but if that's what I have to do, then I'll do it.

With the issues about the lines, our guests were late in arriving because of the delay in opening ceremonies. We wanted them to be seated and already working on their snacks before we began seating everyone. I do apologize for the inconvenience this caused.

As for guests visiting the tables-I'm sorry you didn't like this but it won't change. They rotate to tables and as long as you look up at them and smile (as I noted in this year's FAQ's about the cafe) they will stop to talk to you. The visitation was done this way because I didn't want people crowding their tables trying to get to talk to them. Would you prefer to have to fight through a crowd to get to talk to them? I asked them to visit the tables as people looked up at them in interest, which, upon glancing out from behind the bar where I was trying to help serve the food, they were doing. Some had to leave after only talking to a few tables, this was because of the schedule setback, but I'm pretty certain most stayed over the time that they needed to, and their visiting bled into the second and third hours.

Just a note since I heard this alot: Cafe staff can NOT 'bring' you a guest. This is rude, as the guests are busy speaking with other people when you wish for us to 'bring' you one. We can tap their shoulders and suggest that they visit a table next which I know many of the Maids and Butlers did, but they went where they wished.

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Postby tznkai » Wed Nov 07, 2007 10:56 am

The dry erase board and other communications needs were brought up to the Department Heads during the feedback session. (I know, I was doing it) So everyone who has been commenting on that, you should know the Department Heads are aware of it. However, I'd suggest that if the dry erase boards were there and no one read them, its possible to do something to make the dry erase boards more obvious. Not to mention that having multiple locations with the same information is probably not a bad idea. Most people don't have the time and sightlines to read light cyan dry erase on a 2'*4' dry erase board just inside conops.

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Postby The Commodore » Wed Nov 07, 2007 2:56 pm

MagiusT wrote:Jeff and Quinton's panel on Sunday never moved. It had been in the 10am slot in main programming since we first got them as guests and never moved once. So I'm not sure what you mean there.


Oh, my bad. :o I guess I assumed since it was in Panel 1 on Saturday that it would be there on Sunday too, and I didn't have my program with me to check. *headdesk* Thanks for clearing that up for me.

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Postby Dagon Akujin » Wed Nov 07, 2007 5:51 pm

Image
dairylives wrote:
Elemental wrote:Suggestions:
.
If you're wearing a security shirt, please stop discussing the awesomeness of Hitler and other forms of genocide in the hallway. Yes, you are allowed to your own opinions and freedom of speech, but while you're wearing a STAFF SHIRT you are a representitive of the con.

!


When did that happen?


??? You might be referring to me, but if so I think you may have misinterpretted the conversation.

While everyone was lining up outside one of the con-suites, I had to get everyone to the same side of the hallway. I said, "I hate to have to be the nazi security guard, but everyone has to get on one side of the hall." Some of the people I had become friends with earlier started saying "Hey, nazi security guard!" and throwing up nazi hand salutes. One of them then told the story about how in high school someone in his class had asked the teacher "What was Hitler's last name?"

But there was no conversation of "the awesomeness of Hitler and other forms of genocide", so maybe that happened elsewhere. *shrug* I also brought up a quote from a nazi that was sentenced to death at the Nuremberg Trials:

Hermann Goering wrote:Why, of course, the people don't want war. Why would some poor slob on a farm want to risk his life in a war when the best that he can get out of it is to come back to his farm in one piece. Naturally, the common people don't want war; neither in Russia nor in England nor in America, nor for that matter in Germany. That is understood. But, after all, it is the leaders of the country who determine the policy and it is always a simple matter to drag the people along, whether it is a democracy or a fascist dictatorship or a Parliament or a Communist dictatorship...

...Voice or no voice, the people can always be brought to the bidding of the leaders. That is easy. All you have to do is tell them they are being attacked and denounce the pacifists for lack of patriotism and exposing the country to danger. It works the same way in any country.


Not sure if that's what you were referring to, and I hope nothing happened elsewhere. Since I'm a teacher though, and I love educating people on things like this, there were actually some good nazis out there. Look up the story of John Rabe and the Rape of Nanking to learn about one who was quite a hero, if you'd like.

GamingGirl wrote:Trash was the major problem, though, but that was the fault of the attendees, not the convention staff. Really, people, I only counted a few kids at the con, and they most certainly didn't cause that entire mess. If your gonna have a snack or drink something, be polite to the staff and your fellow con goers and clean up after yourself when you're done. Other then that, I had a blast! Youmacon was my first anime convention, and I fully plan to return next year!

Actually, I don't think this was the attendees fault at all. We kept trying to get the hotel to bring out more trashcans because there weren't nearly enough. I felt really bad when I actually saw kids going into the bathrooms to throw trash away and carrying empty bags around with them because they couldn't find a place to put them in the hallways. I think people did quite a good job, considering the situation.

And that brings me to my favorite part of the con: ALL OF YOU. This is the first anime-con I've worked, and I have to say that you guys were incredibly responsible, caring, fun, and behaved. I mean, when the biggest problems 3000 un-chaperoned teens can have is that they hug too much and too fiercly, you've got a pretty awesome crowd. I wish I had classes full of you guys instead of the crack-smoking, pyromaniac, angry, testostorone filled, irresponsible, criminal students I've had to teach in the past. LOL :P

Thank you all and I'll see you next year!

Dagon

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Postby Shadow_otm » Wed Nov 07, 2007 6:09 pm

Dunno if anyone has mentioned it yet, but there was a problem with the line for the cosplay shougi. I had a friend that was in that line and one of the main reasons for coming was to be in the cosplay shougi, but after waiting for so long in line, especially given how long the Mario Party ran over, everyone waiting in line to sign up for shougi were then suddenly told that all spots were filled by people that had pre-registered. Would it have been so hard to make a note of the on the schedual sign by the main events room so that there wasn't a line of people with a false hope of signing up?

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Postby DJ Indrema » Wed Nov 07, 2007 6:23 pm

So this was my first youmacon, and a friend of mine convinced me to come. Now im from Northern Virginia right below D.C. (*gasp* i know lol) so im used to the size of otakon, katsucon, ausa, etc. But i must say even though this con was quite small i still had an amazing time and was thoroughly impressed ^_^

There were some things that you guys had that even OTAKON didnt have xD, like the amazing arcade room! It's nice to be able to play DDR on a real machine and not the crappy flimsy pads :-). I do have one complaint though, it wouldve been nice if the Initial D Machines would have accepted the memory cards. Also that drumming game was quite cool. My only request would be to add Drumania.

One more complaint referring to the main videogame room concerning Guitar Hero 3, now most of the time it was on the TV on the far left near the door, and that TV sucked so bad, it was lagging left and right. Now when i asked if we could have it moved to a diff TV they said no its bolted down or something. Now later the next day i saw it moved to the other side of the room, and it was great on that TV, no lag at all. The audio quality was even better. I come back later that day and its back on the crappy TV :(. When i asked if it would be moved back he just said no. And its not like that TV was occupied, there was no one even using it......

There's only one other thing i can think of that this con lacked compared to others, there was only one rave, normally theres one on friday and saturday, and considering that this is one of my most favorite parts of a con, i was sad. lol

But other that that overall the con rocked!

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Postby The Commodore » Wed Nov 07, 2007 6:26 pm

DJ Indrema wrote:One more complaint referring to the main videogame room concerning Guitar Hero 3, now most of the time it was on the TV on the far left near the door, and that TV sucked so bad,


I also noticed that that TV was pretty bad. HD systems are meant to be played on HD or plasma TVs...at least that's where they look best. On Sunday it could have been on the TV to the left of it that used to have the Wii that had been shut off. It seemed like no one was really interested in playing Wii games.

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Postby tznkai » Wed Nov 07, 2007 6:44 pm

Dagon wrote:Actually, I don't think this was the attendees fault at all. We kept trying to get the hotel to bring out more trashcans because there weren't nearly enough. I felt really bad when I actually saw kids going into the bathrooms to throw trash away and carrying empty bags around with them because they couldn't find a place to put them in the hallways. I think people did quite a good job, considering the situation.



I know the Con suite's trashcan was very full most of the time and it caused a serious problem. I don't know if conops thought the hotel was supposed to be keeping up on it, or if the hotel thought we were taking care of it, or what not, but there was obviously some sort of breakdown, either in communications or planning or both.

The unglamorous department of "trash control" may be necessary next year.
Last edited by tznkai on Wed Nov 07, 2007 7:20 pm, edited 2 times in total.

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Postby MagiusT » Wed Nov 07, 2007 7:17 pm

Shadow_otm wrote:Dunno if anyone has mentioned it yet, but there was a problem with the line for the cosplay shougi. I had a friend that was in that line and one of the main reasons for coming was to be in the cosplay shougi, but after waiting for so long in line, especially given how long the Mario Party ran over, everyone waiting in line to sign up for shougi were then suddenly told that all spots were filled by people that had pre-registered. Would it have been so hard to make a note of the on the schedual sign by the main events room so that there wasn't a line of people with a false hope of signing up?


Cosplay shougi sign-up had been long over at that point. There has been information on signing up for it on the website that hasn't changed since 2005. Basically by the time people are ready to pile into the room, I've already assigned most of the pieces to people who signed up over the course of the last year and at the convention. If someone doesn't show up when we call them, then I go to my list of alternates. If you didn't already fill out the form at the cosplay registration table before coming to cosplay shougi then you really had little to no chance of being a cosplayer in it.

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Postby bankai_shinigami » Thu Nov 08, 2007 1:07 pm

congetsion was really bad, but that was more than likely due to the massive numbers of people walking around. oh well. see you all next year!
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Postby Jia Crens » Thu Nov 08, 2007 6:21 pm

My only complaint was missing the Masquerade, and not wanting to wait in the long line on the possibility of being let inside. While I was disappointed, I see it as a positive thing - DANG, this con got so big so fast! I think that with the drastic increase of attendees this year came obvious traffic problems and panels being closed due to maximum capacity, but despite that the staff and security were in EXCELLENT spirits considering the conditions.

One question... anything going to be done about the attendees carrying signs next year? I found them to be a bit... tiresome. Free hugs offered or requested - it felt like wading through a tunnel of real-life spam mail. :/

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Postby AlgusUnderdunk » Thu Nov 08, 2007 7:35 pm

Jia Crens wrote:My only complaint was missing the Masquerade, and not wanting to wait in the long line on the possibility of being let inside. While I was disappointed, I see it as a positive thing - DANG, this con got so big so fast! I think that with the drastic increase of attendees this year came obvious traffic problems and panels being closed due to maximum capacity, but despite that the staff and security were in EXCELLENT spirits considering the conditions.

One question... anything going to be done about the attendees carrying signs next year? I found them to be a bit... tiresome. Free hugs offered or requested - it felt like wading through a tunnel of real-life spam mail. :/


While we haven't decided officially one way or another, we are definitely going to be regulating signs in some way next year. (i.e., sign area, limit to signs, signs only matching costumes, etc.)

So while we don't have an exact plan to deal with signs, they definitely are going to be dealt with before next year.
I do say, I'm rather put off by these serpents aboard our aircraft.


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