Question about not being able to see or print pre-reg ticket

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ehansen
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Question about not being able to see or print pre-reg ticket

Postby ehansen » Tue Oct 06, 2015 8:34 am

Back in April when pre-reg first opened I ordered 3 of the 3-day passes and 1 platinum badge, then a couple of days later I bought a platinum badge again. I received an email for the 2nd order (1 platinum badge) and it shows in my EventBrite account, but I don't see the first order of the 3x 3day passes and 1 platinum badge. I can see the transaction in PayPal w/ the item # and everything. Is there a way to get this linked into EventBrite so that I can print out the tickets?

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lunaslayer13
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Re: Question about not being able to see or print pre-reg ti

Postby lunaslayer13 » Tue Oct 06, 2015 8:08 pm

Did you maybe used a different email? or make a typo? You can try to see if you can figure it out at https://www.eventbrite.com/gettickets

Also, you can contact the organizer on bottom right section http://www.eventbrite.com/e/youmacon-20 ... 65?aff=es2

They should not have a problem looking you up at con though if we received the payment. I recommend bring your Pay Pal history to show the transaction.
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ehansen
Posts: 3
Joined: Tue Oct 06, 2015 8:26 am
First Anime: Pokemon

Re: Question about not being able to see or print pre-reg ti

Postby ehansen » Tue Oct 06, 2015 8:28 pm

lunaslayer13 wrote:Did you maybe used a different email? or make a typo? You can try to see if you can figure it out at https://www.eventbrite.com/gettickets

Also, you can contact the organizer on bottom right section http://www.eventbrite.com/e/youmacon-20 ... 65?aff=es2

They should not have a problem looking you up at con though if we received the payment. I recommend bring your Pay Pal history to show the transaction.


I don't think I made a typo, but perhaps. I don't have any way to check though even if I did. :( I tried the contact the organizer but I haven't heard anything back yet (I tried it over the weekend so that might be why?) So figured I would post here as well. Main thing is I bought the tickets that aren't showing up not only for me but my wife's cousin and her aunt as well, and they're wanting their tickets before the con. So was hoping to pull them up but... alas.


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