Three Day Pass: Code Invalid?

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nekoshonenbutler
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Three Day Pass: Code Invalid?

Postby nekoshonenbutler » Sun Apr 19, 2015 1:40 am

At Youmacon 2014, I won a three day pass in the Tabletop Gaming raffle for Youmacon 2015. However, when I try to enter the code into the eventbrite page, it says that the code is invalid. I have used the eventbrite page to email Youmacon Staff, but I figured I might have a better chance if I posted to the forums. Who can I call or email to sort this out? It would be a real shame if I can't redeem this pass, since I've already taken care of the hotel and everything.

Thanks for reading, hoping this gets sorted out.

`MB

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lunaslayer13
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Re: Three Day Pass: Code Invalid?

Postby lunaslayer13 » Thu Apr 23, 2015 9:55 pm

I will message our staff group about this. If I don't get an answer in a couple days I will follow up again.
"Why are you so crazy?"
Mario to Toad

nekoshonenbutler
Posts: 3
Joined: Sun Apr 19, 2015 1:34 am
First Anime: Full Metal Alchemist: Brotherhood

Re: Three Day Pass: Code Invalid?

Postby nekoshonenbutler » Thu Apr 23, 2015 10:32 pm

Thanks! I really appreciate it :)

annaakaace
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Re: Three Day Pass: Code Invalid?

Postby annaakaace » Sun Apr 26, 2015 1:48 pm

the same thing happened to me. What's going with that?
Also is it possible to upgrade to a platinum badge if you have the 3 day badge?

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lunaslayer13
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Re: Three Day Pass: Code Invalid?

Postby lunaslayer13 » Mon Apr 27, 2015 6:45 pm

Tabletop has been alerted to the problem and is work with registration, I have not received a turn around time for a solution as of yet.

As for upgrading a badge there is no current option to do so on the event bright page
http://www.eventbrite.com/e/youmacon-20 ... rationPage

If you are within the 14 day refund period you can email refunds @ youmacon.com and request a refund for the 3-day badge then purchase a platinum.

You can also inquire with on the event bright page by click "contact the organizer". As of now I have not been informed of any future plans.
"Why are you so crazy?"

Mario to Toad


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